Inland Empire Health Plan (IEHP), the largest not-for-profit Medi-Cal and Medicare health plan in Southern California’s Inland Empire, is seeking Process Improvement Facilitators as we grow our LEAN experience.

Under the general  direction of the Sr. Director of Process Improvement, the Process Improvement Facilitator III will work closely with front line leaders and teams on day to day continuous improvement, A3 thinking and Managing for Daily Improvements (MDI’s) with the use of Lean process improvement tools and methodologies.  The Process Improvement Facilitator III will plan, implement and facilitate the work activity of the unit to accomplish goals and objectives, facilitate team decisions, resolve team conflict and assist in the development of implementation action plans, including follow-up.

Additional information and application at: www.iehp.org/careers or email Ledesma-A@iehp.org


Covenant Health is seeking a Director of Lean Transformation for their Post-Acute Care facilities in Massachusetts, Rhode Island, New Hampshire and Maine.  In partnership with Covenant’s System Director of Lean Transformation and facility leaders, this position will oversee and be responsible for implementing and coordinating the Lean Method within our facilities, as developed by the Covenant Office of Lean Transformation.  You will ensure practices are consistent with and supportive of Covenant’s mission, vision, values, goals, and strategic plans, and are reflective of the environmental realities of the community which is served.  Specific responsibilities include:

  • Collaboratively plan, lead, and champion the Covenant Lean Method within Covenant facilities in the adoption, implementation, and standardization of the effective application of Lean methodology and tools to achieve business results.
  • Train, lead, facilitate and support cross-functional teams charged with the responsibility of improving/(re)designing systems and processes critical to achieving safe, timely, effective, efficient, equitable and patient centered care.
  • Work collaboratively to leverage best practices (internal & external) and projects across the Covenant system, and support efforts to improve Lean methods and thinking within Covenant facilities.
  • Assure effectiveness of Lean improvement as evidenced by reports, ensuring coordination of activities to enhance communication, facilitate interactions, prevent duplication of efforts, and promote cost effectiveness across the System. Assess departmental performance in relation to established goals and standards and recommends new approaches to effect continual progress.
  • Foster effective relationships and strategic partnerships with external bodies including professional organizations, associations, and nonprofit agencies. Represent Covenant effectively and credibly in a variety of forums and venues relating to Lean.

The successful candidate will possess a demonstrated track record of success as a Lean/Quality leader with proven strong leadership, project management, and teaching skills.  S/he will be confident and innovative with high energy and strong interpersonal skills.  A Bachelor’s Degree in Business, Quality, Engineering, Healthcare or other related functional area required, with an MBA or Engineering Degree desirable. Prior healthcare experience is desirable.

Interested and qualified candidates, email a cover letter with the number of your years of lean experience and years of leading large cross functional projects, along with your resume, to:  Karen Leibold – Vice President, Human Resources – Covenant Health – careers@covenanthealth.net .


Salinas Valley Memorial Healthcare System is seeking an Organizational Improvement Specialist – Black Belt. Under the direction of the Sr. Administrative Director of Regulatory Compliance and Organizational Improvement, provides leadership and direction to cross-functional teams empowered to execute the Lean Six Sigma strategy for process improvement, productivity improvement and cost reduction.  Deliver breakthrough levels of improvement in process capability, re-engineering business processes to reduce cost and increase productivity and attain world-class levels of quality, through the development and implementation of training program(s) on Lean Six Sigma philosophy, theory and application tools/tactics.  The Organizational Improvement Specialist—Black Belt will be responsible for identifying and managing improvement opportunities for key operational and clinical initiatives which decrease variation, cost and cycle times; enhancing safety and identifying and promoting evidenced based operation and clinical performance.  The Organizational Improvement Specialist—Black Belt supports leadership in identifying and developing a portfolio of organizational improvement initiatives associated with high priority strategic goals that will be conducted in the organization. Other responsibilities include analyzing current best practices in various departments to define and understand their needs and deliver innovative solutions leveraging Lean and Six Sigma tools and methods were appropriate and identifying and communicating barriers to appropriate leadership staff and recommending and implementing plan to assure improved outcomes and financial results.

Minimum Qualifications: Bachelor’s degree required, Master’s degree in an industry, quality or healthcare-related field and direct patient care (clinical) experience highly desired. Lean Sigma Black Belt required; Master Black Belt [preferred].  Certified CPHQ (Certified Professional in Healthcare Quality) preferred.  Training and experience in current quality improvement methodologies, facilitation, change and project management.  Ability to conduct and interpret quantitative and qualitative information with strong analytical problem solving planning and use of statistical process control charts.  Working knowledge of accreditation standards (Joint Commission, CMS, Title 22, etc.) required.  Demonstrated ability to perform complex data analysis, draw appropriate conclusions, and convey recommendations to all levels of the organization through written reports and group presentations.  Demonstrated ability to work in a team environment and to promote cooperation, organization collaboration, and high performance within and across disciplines.

Email rjohnson@svmh.com for more information and to apply.


Northwest Hospital, part of Lifebridge Health in Randallstown, Maryland, is seeking a Lean Facilitator to facilitate continuous improvement through the use of Lean Tools and Methodologies by leading projects in all aspects of the business and working with colleagues and functional leaders in accomplishing project goals.

Requirements: Basic professional knowledge; equivalent to a Bachelor’s degree; working knowledge of theory and practice within a specialized field; BS degree in Engineering or Management, Industrial Engineering a plus; Minimum 2 years experience in project management; healthcare process improvement project work a plus; Must have successfully completed lean improvement projects; 3-5 years experience; Any Lean or Six Sigma certification a plus; Facilitation and coaching; Project management; Lean toolkit application; Presentation skills; Basic computer skills; Standard office equipment; Medical terminology; Critical thinking skills.

Additional information and application at:  www.healthcaresource.com/lifebridge


Adventist Health is seeking a Clinical Performance Improvement Specialist, II.  This position is located in Roseville, CA. and participates in the analysis, design and improvement of clinical processes.   It leverages knowledge of process documentation, change management, and clinical information systems to enable care transformation in the areas of patient experience, quality and safety, operations and finance. It supports performance improvement initiatives and projects through revising standards, policies, clinical design workflows and outcome measurement reporting tools.

Requirements:

Bachelor of Science in a clinical area and an in-depth advanced clinical base of knowledge as normally obtained through 3 or more years of related clinical experience. Lean, Six Sigma, GE CAP certification is considered an asset and required within 1 year of employment. Leadership experience of people, projects and assignments with a demonstrable progression of responsibility.  Must be able to travel.  Preferred qualifications include, 5 years healthcare related experience with progressive clinical operations experience and 3 years’ experience working with clinical information systems.

Email kathy.billingsley@ah.org for more information and application.


Healthcare Performance Partners (HPP), a division of MedAssets, is a premier provider of Lean, Six Sigma and healthcare consulting services to healthcare organizations. Through its consulting, training and coaching offerings, HPP helps healthcare providers in their goal to deliver quality care and improved satisfaction while simultaneously reducing costs and waste. The mission of HPP is to improve HEALTHCARE clients PERFORMANCE as a PARTNER within their organization. Currently, HPP is searching for a Lean Healthcare Sr. Associate. In this role, you will serve as a facilitator, trainer and advisor for all Lean related activities with assigned Clients. Additionally, you will audit progress using Lean tools (i.e. A3’s, PDCA’s, etc), facilitate 5-S training sessions & 5-S Blitzes and develop, implement, & maintain lean healthcare / quality related metrics that reflects the progress & sustainability of lean healthcare.  Experience facilitating teams toward a common goal using structured Lean Methodologies in a healthcare environment is required. To learn more or to apply, go to the career page of http://www.medassets.com/careers/ .

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