Guthrie is seeking a Continuous Improvement Program Facilitator in Sayre, PA.

This position is a key resource in driving performance improvement through the use of the Guthrie Clinic’s Lean Management System. The Program Facilitator serves as the primary resource and expertise on Lean principles and methodology and is responsible for teaching and coaching directors and front-line staff in regards to the application of Lean methodology.

Job requirements include:

  • Bachelor’s Degree preferred; 5 years prior (healthcare) process improvement experience may be considered in lieu of a degree
  • Three years of progressively responsible work related to Lean principles highly desired
  • Cross-functional leadership experience in clinical care, administration, operations or quality highly desired
  • Must be proficient in the use of Microsoft Office products (Excel, Word, and PowerPoint)

Additional information and application – Job ID 108359


Glendale Adventist Medical Center is seeking a Performance Improvement Specialist in Glendale, CA.

This position is responsible for leading, facilitating, executing, coaching, consulting and educating process improvement teams. The PI Specialist will support the organization’s transformation to a continuously improving organization by coaching of directors, managers and staff, and modeling behaviors in all aspects of PI methods and tools.

Job duties include:

  • Manages, leads, coaches and facilitates PI/Lean methodologies. Integrates stakeholders into the improvement process utilizing the Change Acceleration Process/similar change management methodologies.
  • Translates the theory and science of continuous improvement and innovation into the practical methods that achieve sustainable results. Integrates process analysis i.e. Lean principles and quantitative/statistical methods, into problem recognition and correction.
  • Proficiently analyses data. Is data savvy, understands the operational contexts/organizational needs, identifies the most relevant data/KPI’s and performs insightful analyses that effectively translate data to actionable intelligence.
  • Clearly communicate analyses, conclusions and actionable insights to facilitate understanding of issues to a variety of audiences ranging from front-line staff to physicians and executives.
  • Designs experiments and small tests of change in order to test improvement hypotheses.
  • Promotes the development of a PI competency within the organization; engages all levels of the organization to develop, support and/or sustain a continuous improvement skillset and culture. Supports the development and delivery of PI educational materials and coaches participants.
  • Works with leaders to share success and create a common language of improvement and fidelity in the utilization of tools and methodology.

Job requirements include:

  • Bachelor’s degree in Science, Engineering, or Business of Healthcare-related field (required), Master’s degree in a related field (preferred).
  • Two year’s relevant experience (required), three years’ experience in a healthcare setting (preferred).
  • Black belt or equivalent training/certification (preferred).

Additional information and application or contact Andy Rivera, 818-409-8314


Beloit Health System is seeking a Director of Lean Processes in Beloit, Wisconsin.

This position is responsible for coordinating the implementation of system-wide improvement efforts utilizing Lean/Six Sigma and Industrial Engineering techniques to assist the health system in process improvement.  It is also responsible for turning data into knowledge by making data meaningful to multiple audiences.

Some essential job duties include:

  • Provide system wide education/training on a process improvement approach that focuses on the elimination of waste, increased standardization and the creation of value
  • Utilize performance measurement systems to help identify key quality/cost opportunities
  • Perform a needs assessment to better understand what data is needed for the success of initiatives
  • Work with senior leaders to develop performance improvement targets for quality, service and efficiency of the organization
  • Assure that all performance improvement initiatives have an effective business plan and supporting team organization to execute implementation
  • Report regularly monthly on the progress of organization performance improvement and quality activities
  • Develop plan for implementation of new projects
  • Lead and facilitate priority projects with large and measurable impacts to the bottom line

Some job requirements include:

  • Certification in Lean or Six Sigma from an accredited organization.
  • Bachelor’s degree (Master’s preferred) in Industrial Engineering, Health Care or related field.
  • Minimum of three (3) years experience working in quality and/or performance improvement.  Health care experience and working knowledge of CMS and Joint Commission quality/performance measures preferred.
  • Demonstrated problem solving, leadership, conflict management and team building skills.

Additional information and application. Job number: 253.16


University of California, San Francisco is seeking a Lean OD Manager in a specialized leadership role within the Program Management Office (PMO) aiding the implementation of the Lean management system on the UCSF Campus.

UCSF is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.

This position serves as a key Lean change agent creating a culture of discipline, accountability and quality focus by providing coaching, guidance and subject matter expertise for the PMO’s core team of five Lean practitioners as they seek to guide and strengthen UCSF’s Lean transformation. The Program Manager will be a key member of the team and will be engaged with all aspects of UCSF’s Lean transformation, such as:

  • Plan and lead projects directly using all appropriate Lean methodology and improvement tools, project management methodologies, best practices, and analytics.
  • Support and lead hoshin kanri efforts from the executive level down, including the introduction of value stream management to a conventionally structured organization.
  • Work with all levels of management and staff fostering Lean culture change in campus administration, research and educational services.
  • Guide development of realistic, actionable metrics to track stability and capability of key organizational processes and measuring project impact and roll out visual management systems to facilitate and support daily management.
  • Build a working network of relationships throughout UCSF campus including operational  units, Information Technology, clients and customers.
  • Coach leaders, managers, supervisors and frontline staff on successful adoption of Lean thinking and behaviors.
  • Identify gaps or resistance to cultural adoption of Lean principles and develop strategies and tactics to increase understanding and adoption of these concepts and to manage change.
  • Work cooperatively with other Lean practitioners and leaders throughout the UC institution, including UCSF Health.

Additional information and application. Job requisition number: 45643BR


Mercy Health Partners is seeking a Director of Process Excellence in Muskegon, Michigan.   This position:

  • Promotes the integration of Lean principles and behaviors into the culture of the organization
  • Provides leadership and management of the Process Excellence department, which aims to achieve
    organization-wide competency in continuous improvement
  • Enables colleagues by fostering collaborative learning and respect for work that adds value to the organization
  • Works with Senior Leadership to plan and implement an effective Lean transformation, achieving strategic alignment and measurable business results.
  • Directs, manages, develops and teaches the system and approach for integrated and systemic
    organizational improvement.

Qualifications:

  • Bachelor’s degree in a relevant field, Advanced or Master’s level degree preferred
  • Three to five years of full-time experience as a lean department leader
  • Experience in formal management or healthcare consulting role
  • Experienced at developing medium-term and long-term lean strategies, priorities and tactics
  • Formal operations leadership experience overseeing complex projects requiring
    interface with executive leadership
  • Experience leading strategic planning or deployment preferred.

Additional information and application at mercyhealthcareers.com.


Covenant Health is seeking a Director of Lean Transformation for their Post-Acute Care facilities in Massachusetts, Rhode Island, New Hampshire and Maine.  In partnership with Covenant’s System Director of Lean Transformation and facility leaders, this position will oversee and be responsible for implementing and coordinating the Lean Method within our facilities, as developed by the Covenant Office of Lean Transformation.  You will ensure practices are consistent with and supportive of Covenant’s mission, vision, values, goals, and strategic plans, and are reflective of the environmental realities of the community which is served.  Specific responsibilities include:

  • Collaboratively plan, lead, and champion the Covenant Lean Method within Covenant facilities in the adoption, implementation, and standardization of the effective application of Lean methodology and tools to achieve business results.
  • Train, lead, facilitate and support cross-functional teams charged with the responsibility of improving/(re)designing systems and processes critical to achieving safe, timely, effective, efficient, equitable and patient centered care.
  • Work collaboratively to leverage best practices (internal & external) and projects across the Covenant system, and support efforts to improve Lean methods and thinking within Covenant facilities.
  • Assure effectiveness of Lean improvement as evidenced by reports, ensuring coordination of activities to enhance communication, facilitate interactions, prevent duplication of efforts, and promote cost effectiveness across the System. Assess departmental performance in relation to established goals and standards and recommends new approaches to effect continual progress.
  • Foster effective relationships and strategic partnerships with external bodies including professional organizations, associations, and nonprofit agencies. Represent Covenant effectively and credibly in a variety of forums and venues relating to Lean.

The successful candidate will possess a demonstrated track record of success as a Lean/Quality leader with proven strong leadership, project management, and teaching skills.  S/he will be confident and innovative with high energy and strong interpersonal skills.  A Bachelor’s Degree in Business, Quality, Engineering, Healthcare or other related functional area required, with an MBA or Engineering Degree desirable. Prior healthcare experience is desirable.

Interested and qualified candidates, email a cover letter with the number of your years of lean experience and years of leading large cross functional projects, along with your resume, to:  Karen Leibold – Vice President, Human Resources – Covenant Health – careers@covenanthealth.net .


Salinas Valley Memorial Healthcare System is seeking an Organizational Improvement Specialist – Black Belt. Under the direction of the Sr. Administrative Director of Regulatory Compliance and Organizational Improvement, provides leadership and direction to cross-functional teams empowered to execute the Lean Six Sigma strategy for process improvement, productivity improvement and cost reduction.  Deliver breakthrough levels of improvement in process capability, re-engineering business processes to reduce cost and increase productivity and attain world-class levels of quality, through the development and implementation of training program(s) on Lean Six Sigma philosophy, theory and application tools/tactics.  The Organizational Improvement Specialist—Black Belt will be responsible for identifying and managing improvement opportunities for key operational and clinical initiatives which decrease variation, cost and cycle times; enhancing safety and identifying and promoting evidenced based operation and clinical performance.  The Organizational Improvement Specialist—Black Belt supports leadership in identifying and developing a portfolio of organizational improvement initiatives associated with high priority strategic goals that will be conducted in the organization. Other responsibilities include analyzing current best practices in various departments to define and understand their needs and deliver innovative solutions leveraging Lean and Six Sigma tools and methods were appropriate and identifying and communicating barriers to appropriate leadership staff and recommending and implementing plan to assure improved outcomes and financial results.

Minimum Qualifications: Bachelor’s degree required, Master’s degree in an industry, quality or healthcare-related field and direct patient care (clinical) experience highly desired. Lean Sigma Black Belt required; Master Black Belt [preferred].  Certified CPHQ (Certified Professional in Healthcare Quality) preferred.  Training and experience in current quality improvement methodologies, facilitation, change and project management.  Ability to conduct and interpret quantitative and qualitative information with strong analytical problem solving planning and use of statistical process control charts.  Working knowledge of accreditation standards (Joint Commission, CMS, Title 22, etc.) required.  Demonstrated ability to perform complex data analysis, draw appropriate conclusions, and convey recommendations to all levels of the organization through written reports and group presentations.  Demonstrated ability to work in a team environment and to promote cooperation, organization collaboration, and high performance within and across disciplines.

Email rjohnson@svmh.com for more information and to apply.


Northwest Hospital, part of Lifebridge Health in Randallstown, Maryland, is seeking a Lean Facilitator to facilitate continuous improvement through the use of Lean Tools and Methodologies by leading projects in all aspects of the business and working with colleagues and functional leaders in accomplishing project goals.

Requirements: Basic professional knowledge; equivalent to a Bachelor’s degree; working knowledge of theory and practice within a specialized field; BS degree in Engineering or Management, Industrial Engineering a plus; Minimum 2 years experience in project management; healthcare process improvement project work a plus; Must have successfully completed lean improvement projects; 3-5 years experience; Any Lean or Six Sigma certification a plus; Facilitation and coaching; Project management; Lean toolkit application; Presentation skills; Basic computer skills; Standard office equipment; Medical terminology; Critical thinking skills.

Additional information and application at:  www.healthcaresource.com/lifebridge


Adventist Health is seeking a Clinical Performance Improvement Specialist, II.  This position is located in Roseville, CA. and participates in the analysis, design and improvement of clinical processes.   It leverages knowledge of process documentation, change management, and clinical information systems to enable care transformation in the areas of patient experience, quality and safety, operations and finance. It supports performance improvement initiatives and projects through revising standards, policies, clinical design workflows and outcome measurement reporting tools.

Requirements:

Bachelor of Science in a clinical area and an in-depth advanced clinical base of knowledge as normally obtained through 3 or more years of related clinical experience. Lean, Six Sigma, GE CAP certification is considered an asset and required within 1 year of employment. Leadership experience of people, projects and assignments with a demonstrable progression of responsibility.  Must be able to travel.  Preferred qualifications include, 5 years healthcare related experience with progressive clinical operations experience and 3 years’ experience working with clinical information systems.

Email kathy.billingsley@ah.org for more information and application.


Healthcare Performance Partners (HPP), a division of MedAssets, is a premier provider of Lean, Six Sigma and healthcare consulting services to healthcare organizations. Through its consulting, training and coaching offerings, HPP helps healthcare providers in their goal to deliver quality care and improved satisfaction while simultaneously reducing costs and waste. The mission of HPP is to improve HEALTHCARE clients PERFORMANCE as a PARTNER within their organization. Currently, HPP is searching for a Lean Healthcare Sr. Associate. In this role, you will serve as a facilitator, trainer and advisor for all Lean related activities with assigned Clients. Additionally, you will audit progress using Lean tools (i.e. A3’s, PDCA’s, etc), facilitate 5-S training sessions & 5-S Blitzes and develop, implement, & maintain lean healthcare / quality related metrics that reflects the progress & sustainability of lean healthcare.  Experience facilitating teams toward a common goal using structured Lean Methodologies in a healthcare environment is required. To learn more or to apply, go to the career page of http://www.medassets.com/careers/ .

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