Still Going in Circles?

Planning ahead is critical to any hospital or clinic on a Lean journey.  As a leader in adopting Lean principles in healthcare, you must remain focused on your destination. Leroy Eims, minister and author,  said, “A leader is one who sees more than others, who sees...

Giving Others the Courage to Make a Change

I was facilitating a Kaizen event recently, and during a reflection exercise a team member said, “I now have the courage to make a change.” What a breakthrough moment! As hospitals, clinics and assisted living facilities begin adopting Lean, leadership has to be...