High Reliability Organizations in Healthcare
Podcast 10 – High Reliability Organizations in Healthcare
In this podcast Richard Tucker and Dave Munch, M.D. discuss high reliability organizations. What are they? Do they exist in healthcare? The specific challenges and opportunities for healthcare organizations are examined – including moving beyond patient safety. Dr. Munch explains five common characteristics of all high reliability organizations.
Podcast 9 – Staffing Models
In this podcast Richard Tucker and guest Mike Stroble discuss staffing models. What are they? Why are they important? How are they a part of your Lean Healthcare journey? Mike provides examples and expertise from his 30+ years experience in the industry and emphasizes the importance of using your historical data.
Podcast 8 – Optimizing Transitions
In this podcast Richard Tucker and guests Rick Malik and David Schlappy (chief quality and transformation officer, Reading Hospital) discuss the new tower at Reading Hospital and how leadership was able to optimize the transition with Lean concepts. Engaging the staff at Reading provided alignment between departments, improved team building and morale and ultimately improved patient care.
Who Owns Quality?
Podcast 7 – Who Owns Quality?
In this podcast Richard Tucker and Dave Munch, M.D. discuss the difference between healthcare and other industries in quality improvement and sustainment. Who owns quality? What skills are needed for the sustainment phase of improvement? Why do most hospitals not have a proven track record of sustaining improvement over time?
Sustaining and Moving Forward
Podcast 6 – Sustaining and Moving Forward
Part 3 of 3
In this podcast Richard Tucker and guests Mark Graban and Dave Munch, M.D. discuss what leaders need to do to sustain changes and move forward in the Lean Healthcare journey. They discuss the importance of learning by doing, coaches, mentors, and the mindset of the executive.
Evolution of Lean Healthcare
Podcast 5 – Evolution of Lean Healthcare
Part 2 of 3
In this podcast Richard Tucker and guests Mark Graban and Dave Munch, M.D. discuss the evolution of Lean Healthcare – what has changed in the industry in the past 10 years? They examine the impact of the U.S. economy, the awareness of the role of a management system, continuous improvement as a mindset, and the responsibility of culture change.
Respect for People
Podcast 4 – Respect for People
Part 1 of 3
In this podcast Richard Tucker and guests Mark Graban and Dave Munch, M.D. discuss the impact of misusing or misinterpreting the meaning and goals of Lean Healthcare. They examine how to achieve sustainable staffing levels and the importance of avoiding command and control style leadership.
Challenges for Lean Leaders
Podcast 3 – Challenges for Lean Leaders
In this podcast Richard Tucker and Dave Munch, M.D. discuss the challenges for leaders and new leaders in developing a Lean culture in their organization. Dr. Munch gives specific examples of how to combine content knowledge with practice to help leaders achieve their goals.
Improvement as a System - Design, Deploy, Sustain
Podcast 2 – Improvement as a System
In this podcast Richard Tucker and Dave Munch, M.D., discuss the phases of making improvements and developing people in the improvement system. The Design, Deploy, Sustain model is examined along with the roles of executives, leadership, and middle managers in a Lean transformation.
Sustaining Lean Transformation
Podcast 1 – Sustaining Lean Transformation
In this podcast Richard Tucker and Dave Munch, M.D., discuss why some organizations struggle to take their Lean journey to the next level. The components of organizational excellence are examined along with who is responsible for sustaining the Lean transformation.